Terms of Service archive

Smart Home Program

The Smart Home Program provides eligible policyholders the option to receive a smart home sensor kit that can detect and alert you to common household risks when correctly installed, activated and maintained in an operational state.

If you agree to add the Smart Home Program to your policy, this will be set out in the Certificate of Insurance. You will not be able to opt in or out of the Smart Home Program during the period of insurance.

If the Smart Home Program applies to your policy, you will be entitled to a premium discount of up to 8% provided you install and keep the smart home sensor kit operational for the period of insurance after installation.

If the Smart Home Program applies to your policy, the amount of the Smart Home Program discount will be set out on your Certificate of Insurance, and you will be asked to consent to us collecting any discount you are required to repay, including the method and timing of repayment when you are added to the program.

The smart home sensor kit will be provided to you and delivered to your insured at no additional cost, following policy activation. You must install and activate the smart home sensors no more than 14 days after you receive it.

If the smart home sensor kit is detected to not be operational for more than 14 days in any given month, you will need to repay the discounted premium related to that entire month. Honey Insurance will notify you by email or SMS on a regular basis if Sensors are detected to be offline.

You will not need to repay any discount if the smart home sensor kit is not operational because it is defective and you notify Honey Insurance within 7 days after identifying the defect.

If you pay your premium by the month, any Smart Home Program discount that you are required to repay will be debited with the premium instalment payable in the next month. If you pay your premium annually, the discount repayment will be deducted in the month following the period where sensors were not activated for more than 14 days in a month.

To obtain the benefit of the Smart Home Program, you will be required to sign-up to receive Comcast Neptune, LCC (b/d/a Notion) (“Notion”) software services under their Terms of Use. We will share information relevant to the Notion Service and the Notion Kit with Notion and Notion will also disclose information about you in relation to the Notion Services to us. Our use of any information provided by Notion will be in accordance with the Honey Privacy Statement and Notion’s use of any information provided by Us to Notion will be in accordance with Notion’s Privacy Policy.